Shipping and handling
LOCAL CUSTOMERS We are now able to offer free delivery/postage within Invercargill City limits for local customers who have purchased our products online.
NEW ZEALAND CUSTOMERS (Other than within Invercargill City Limits)
New Zealand Shipping Rates
Our current national shipping rate (tracked) within NZ for parcels up to 3kg is $7.00. Rural Delivery addresses (RD) attract a higher shipping rate of $10.00.
Our International Shipping rate to Australia (tracked) is $21.50 for parcels up to 3kg.
Other International Shipping rates will depend upon country and zoning.
For those countries other than Australia, once you have paid the $35.00 NZD standard international fee, we will refund the difference at time of shipping, if the total shipping cost is less than $35.00
If you encounter an issue with shipping costs or any other issue at checkout PLEASE email us and we will resolve it as promptly as possible.
We take great care in packaging your order, and we use recycled packing wherever possible.
We always endeavour to find the most cost effective rate for our parcels.
We endeavour to post orders as soon as possible once payment has been received.
Ian and Jane